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HomeMy WebLinkAboutVIII-C-01 - Tourism Bureau Update Visit Hastings MN 2017.18 Highlights Visitor Website www.visithastingsmn.org 28,659 Users April 2017 #1 Minneapolis #2 Hastings #3 St. Paul #4 Chicago ~963 Leads Visitor Guide Requests AAA & Website Social Media Reach ~141,000 ppl 4,000 Highway Information & Visitor Centers 2,500 Distributed Locally ~1,000 Mailed 89% new users 36% increase 625,000 Total Impressions Online Targeted Display Ads VIII-C-01 Total Revenue Lodging Tax Revenue $53,500.00 TOTAL REVENUE $53,500.00 Expenses Ads $11,000.00 Advertising $10,250.00 Dues $400.00 Management Fee $21,000.00 Postage $750.00 Printing $5,000.00 Rent Expense $3,000.00 Telephone $1,200.00 Website $900.00 TOTAL EXPENSES $53,500.00 Hastings Area Chamber of Commerce and Tourism Bureau TOURISM BUREAU BUDGET OVERVIEW: FY 2018 -2019 - FY19 October 2018 - September 2019 VIII-C-01 2018 – 2019 Marketing Plan This marketing plan document is intended as a guideline for tourism promotional efforts during the year. It was set based on current tourism trends, feedback from local tourism based businesses including lodging and recommendations from the Hastings Tourism Assessment Report. A budget with a fiscal year end of September 30, 2019 is attached. Executive Summary: Printing - $5,000 • $5,000.00 is budgeted for printing the Hastings Official Visitor Guide. Copies will be distributed locally to tourism based businesses, lodging and high traffic areas. Half of the visitor guides are mailed to highway information centers and tourism centers outside a 50 mile radius of Hastings. Ads (Print and Online ads) - $11,000 • In 2018/19, the Hastings Tourism Bureau will focus on the niche markets of biking and history while also attracting day trips from the metro area. The following publications have been budgeted for advertising: • Explore MN Travel Guide – 1/2 page o 300,000 copies distributed via Minnesota Monthly. o 10,000 unique readers on digital addition. • Mpls/St.Paul Magazine - Fall Travel e-newsletter o This newsletter is sent to over 20,000 e-subscribers. • Minnesota Trails – 4 1/6 page ads (Summer & Fall) • Minnesota Bike and Hike Guide – Spring/Summer/Fall o Two page spread with map of Hastings paved trails featuring the 10 mile loop, Mississippi River Trail, and Point Douglas Trail. • Fall AAA listings • Rivertown Multimedia online targeted ads – Biking in Hastings Advertising (Social Media, Programing & Photography) - $10,250 • Program: Oncell Historic Walking Tour App - $3,000 The Hastings tourism bureau has partner with Dakota County Historical Society and the Pioneer Room to revamp the historic walking tour. Part of this effort is an app with geo tracking that will allow visitors to take the historic walking tour at their leisure. The app will allow us to populate as many tours as we want providing an opportunity for future experiences like haunted tours, home tours, bike tours etc. • Social Media – $5,000 The Hastings Tourism Assessment Report stated that a strong social media presence is a critical component to a successful marketing plan. According to the State American Travel Report – 54.7% of U.S. Travelers reported using social media for VIII-C-01 planning a trip. These funds will be used for boosted social media posts to increase website and profile traffic and seasonal social media campaigns created by the tourism board of advisors. • Photography - $2,250 Professional images for historic walking tour app, website and social media. Website - $900 • www.visithastingsmn.org - The monthly host fee is $70.00. On top of providing all the information needed to plan a perfect stay in Hastings, the website allows visitors to request additional information and the Hastings community can submit events to the community calendar. • Dues - $400.00 • Annual fee for Minnesota Lodging Association membership. Management • A monthly management fee of $1,750.00 goes towards staff of the Hastings Tourism Bureau office. Staff responsibilities include: o Management of the visitors office - phone calls, ensure brochure racks are populated with relevant material, provide welcoming experience to visitors, fulfill publication requests, accounting o Attendance at tourism membership groups like Explore MN, Confluence Group and Metro Tourism Committee o Maintain the visithastingsmn.org website o Populate social media o Submit press releases o Work with advertisers o Work with community partners to create and promote experiences for visitors o Submit tourist information on relevant websites and publications  Explore MN  Minnesota Monthly  National Geographic – The Mississippi River o Organize and maintain records of the Tourism Board of Advisors meetings o Maintain the tourism budget o Create, print & distribute the Historic Hastings Visitors Guide o Implement the programs suggested by the Tourism Board 25% or $250.00 of the Chamber of Commerce and Tourism Bureau office rent is budgeted to maintain the highly visible location needed for visitors and $100.00 a month is allocated for the phone bill. 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